Programme Rules

A referral is recorded when someone opens your referral link or scans your QR code, and then makes a booking.

Opening your link records the referral for the current browsing session only. The customer must book during the same visit in which they opened the link. If they close the browser and return later without using the link again, the referral no longer applies.

Most recent link wins. If a customer opens your link and later opens a different affiliate's link before booking, the booking is attributed to the affiliate whose link was opened most recently.

A discount code alone does not create a referral. If a customer enters your discount code but never opened your link, they still receive the discount, but no commission is recorded for you. The link is the only attribution method.

The discount field appears on the booking form. Entering a valid discount code applies a discount to the customer's procedure. The discount percentage is set by the clinic and may change. The discount is applied by the clinic at the time of payment, not automatically online — the customer should mention it when the clinic calls to confirm.

Not every procedure earns commission. The clinic decides which procedures are included in the affiliate programme, and this list can change at any time. If a customer books a procedure that is not in the programme, no commission is earned, even though the referral was recorded correctly. Check your dashboard for the current list of eligible procedures and their rates.

Rates are set per procedure. Different procedures carry different rates. Each eligible procedure has two rates — one for when the customer used your discount code, and one for when they paid the full price. The full-price rate is higher, because the clinic received more.

Commission is calculated on the amount the customer actually paid, not the list price of the procedure.

Rates are set by the clinic and may change. Changes apply to future bookings, not to commission already earned.

Some procedures may carry a minimum spend — the customer must spend at least a certain amount on that procedure before any commission is generated. Where this applies, it is shown alongside the procedure's rate in your dashboard.

Commission is not earned at the moment of booking. It is earned when: the booking has been confirmed by the clinic; the procedure has taken place and been paid for; and the clinic has recorded the amount paid. A booking that is cancelled, or that the customer does not attend, earns nothing.

Every recorded referral moves through three states, visible in your dashboard:

Only approved commission counts toward your requestable balance.

Minimum payout: 50 GEL of approved commission. Request a payout from your dashboard once you reach the minimum. You can have one open payout request at a time — settle it before opening another. Enter your payout details in your dashboard so the clinic knows where to send the money. The clinic reviews the request and marks it paid once settled. A rejected request returns that commission to your available balance.

The following do not earn commission: bookings made without opening your referral link; procedures not included in the affiliate programme; cancelled bookings, or customers who do not attend; bookings where the recorded amount falls below a procedure's minimum spend; self-referrals — booking for yourself using your own link; bookings attributed to a different affiliate under the most-recent-link rule.

If the clinic corrects the recorded amount for a booking, the commission is recalculated to match. This can happen after the commission has already been approved or paid; where money has already been transferred, the clinic will contact you directly to resolve the difference.